Here’s some information about how the app can help make deliveries successful.
Looking for driving info? Switch to driver
Already have an account? Sign inReady to start delivering? Understanding how deliveries work and what to expect can help make for an easier, stress-free experience.
After accepting a delivery request, you’ll get the order number, order details, and customer’s name.
Directions to the pickup location will show along with any specific pickup instructions. The order receipt should always match the details shown in the Driver app.
There are 3 types of delivery options:
Once you’ve arrived, your customer will get a notification. Verify in the app which delivery option they’ve chosen, and follow their directions for completing the dropoff.
If you ever need support while on a trip, you can reach an agent by tapping the menu icon, then selecting Help and the issue you need assistance with.